Refunds, Returns, and Subscription Cancellations Policy. You will absolutely love our products and services. Due to the nature of our offerings, we are unable to provide any refunds on any and all mentoring and coaching services and programs, including group coaching and one to one support.
Subscription Cancellations: If you wish to cancel a subscription you have with us,(for example the Hearts of Wellness Member's Portal), please use the information in the "Contact Us" section below to make your cancellation request. When you cancel a subscription with us, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods. Example: If we process a monthly subscription's cancellation on March 7th, you will continue to receive the benefits of that subscription until March 31st and there will not be a refund of any part of the March monthly subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after March.
This does not apply to any coaching services, individual, group or otherwise.
Do not wait until the end of a billing or subscription period to make a subscription cancellation request because such requests are typically processed within 2 to 3 business days after we receive them. As it takes longer for us to receive postal mail than electronic mail, we recommend that you email your request. Providing us with your account/subscription number (if you have one) can also speed up the process of honoring your request. We will confirm your subscription has been cancelled by either email or postal mail.
Contacting Us: Email your refund or subscription cancellation request to support@heartsofwellness.com.
Please include the words "Refund Request" or "Subscription Cancellation Request" in the subject line of your email. When you communicate with us by email concerning a request for a refund or subscription cancellation, you are agreeing that we can respond to you by email or other electronic means of communication. Send your written request for a refund or subscription cancellation by first class postal mail to: Hearts of Wellness Attn: Refunds & Subscriptions Department W7367 Voight Rd Fifield, Wisconsin 54524 USA.
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund or cancelled your subscription. We want satisfied customers. Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law. This Policy and Customer Agreements. ]
Any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.
GDPR Fees Any fees charged to process a request made under Regulation (EU) 2016/679, the European Union's General Data Protection Regulation ("GDPR"), whether the processing is voluntary or by legal mandate, are not eligible for a refund.
This refund policy was last updated on November 10, 2019.Copyright © 2008-2019 Law Office of Michael E. Young PLLC and generated with Website Legal Forms Generator software, and licensed for use by the owner of this Website at www.heartsofwellness.com. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner. Use of this document does not make the website owner a client of the law firm. Contact the website owner with any questions or concerns about this site.